Delivery Conditions

1. Delivery Areas: We currently deliver to France and Belgium. For any other destination, please contact us for delivery information.

2. Shipping Fees: Shipping costs are calculated based on the delivery destination, the weight of your package, and the chosen delivery method. The exact fees will be indicated during the checkout process.

3. Processing Time: Your order will be processed within 24 hours from the confirmation of your payment. Please note that orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Time: The delivery time depends on your place of residence and the chosen delivery method. In general, delivery times range from 5 to 7 business days. Delays may occur due to unforeseen circumstances such as adverse weather conditions or logistical delays.

5. Delivery Tracking : Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You will be able to track the status of your delivery in real time.

6. Delivery Address : Please ensure that you provide an accurate and complete shipping address when placing your order. We are not responsible for delays or delivery errors caused by incorrect or incomplete information provided by the customer.

7. Order Reception: Upon receiving your order, please carefully inspect your package. If you notice any external damage to the packaging, please refuse delivery and contact us immediately.

8. Customer Service: For any questions or concerns regarding your order or delivery, please contact us at info@body-match.com or via our contact form on the website.